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Taxis

Taxis – London’s official taxis, black cabs can be hailed in the street or at designated ranks situated in prominent places, including many mainline rail, Tube and bus stations. They can also be booked by telephone.  If the yellow TAXI sign at the front is illuminated, the cab is available for hire. Black cabs are legally obliged to take on any job for journeys up to 12 miles (20 miles for cabs at the Heathrow Airport taxi ranks), or up to one hour duration.

Fares are metered, and there is a minimum charge of £2.60. Additional charges apply when you take a black cab from Heathrow, book by telephone and on Christmas Day and New Year’s Eve. Many black cabs accept payment by credit or debit card but check with the driver before the trip starts. Card payments attract additional charges.

Note on “Minicabs” — Unbooked minicabs are illegal. You may be approached by minicab drivers seeking passengers or offering a service; avoid this as these are unsafe, unlicensed, uninsured and illegal and you put yourself in danger if you use these services.

Booking your minicab with a licensed minicab company guarantees that your trip will be carried out by a licensed driver in a licensed vehicle. It also means that a record is kept of your journey, your driver and the vehicle used. Therefore, in the event of any problems, the driver can be traced.

Only taxis (black cabs) can be stopped by customers and can pick up off the street. Even minicabs lined up outside pubs and clubs are breaking the law if they accept your fare without a booking being made first.  Many clubs have licensed minicab operators inside who can take your booking. Check with staff to see if a minicab service is available.